Privacy Policy for Xcan.it
Xcan.it takes your privacy seriously. This policy explains what information we collect when you visit our website or use our services, how we handle your data, and how we protect your rights.
What types of data do we collect and how do we use it?
We collect and process basic personal data, which may include your name, title, company name, address, phone number, and email address. This information is used to:
Respond to enquiries
Provide and support our services
Gather client feedback
Manage client relationships and accounts
Send relevant updates or insights
Process payments and invoices
Operate the day-to-day business of Xcan.it
As part of service delivery, clients may upload or provide documents containing personal data (e.g., contact information embedded in QR code destinations). These documents are stored securely and only used for their intended purpose. They are deleted in line with our data destruction policy.
We also use anonymous website analytics to monitor how visitors use our website. This helps us improve our content and user experience. These analytics do not identify individual users.
We do not buy or source personal data from third parties, and we do not process any special category (sensitive) data.
We periodically review and update personal data we hold to ensure it remains accurate and relevant.
Legal basis for processing your data
We will only process your personal data when we have a lawful basis to do so. These include:
Contractual necessity – when processing is required to provide the services you’ve signed up for or to respond to enquiries before entering into a contract.
Legal obligations – when we’re required to process your data to comply with the law.
Legitimate interests – such as running the business efficiently, managing relationships, and improving our services.
How long do we keep your data?
We retain personal data only for as long as necessary for the purposes described above or as required by law. Data no longer needed is securely deleted according to our retention procedures.
Who do we share your data with?
Xcan.it does not sell or rent your personal data. We do not share your information with third parties unless:
You have given explicit permission
It is required by law or regulatory obligation
Website Security
We take reasonable precautions to protect your data from loss, misuse, or unauthorised access. However, no internet transmission is completely secure. By using the Xcan.it website, you acknowledge and accept these risks.
Cookies
Xcan.it uses cookies to improve your browsing experience. Cookies are small data files stored on your device. They help us understand site usage and enhance functionality. Most cookies do not identify you personally.
Managing Cookies
You can control cookies via your browser settings (see www.allaboutcookies.org). Disabling cookies may affect how this site and others work.
Cookies We Use
Essential Cookies – Required for basic site functionality, such as contact forms.
Analytics Cookies – We use Google Analytics to track page views, time spent on site, and user interactions. These cookies help us improve content and usability. No personal information is collected through Google Analytics. For more info, visit the Google Analytics Privacy Page.
Your Rights
You have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Request a copy of your data in a portable format
Ask us to transfer your data to another provider
Object to or restrict how we process your data
Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, please contact us at support@xcan.it.
Complaints
If you have concerns about how we handle your data, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.
You are also welcome to contact us directly to resolve your concern:
Email: support@xcan.it
Contact Us
If you have any questions about this policy or how your data is handled, please email:
support@xcan.it